Privacy Policy

Introduction

New Earth Waste Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://newearthwasteservices.com or use our bin rental services in Calgary.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out forms on our website, including our contact and quote request forms
• Make a bin rental booking or purchase
• Subscribe to our newsletter
• Correspond with us by phone, email, or otherwise

Personal Information

The personal information we may collect includes:

• Name, address, email address, and phone number
• Delivery location and service details
• Payment information (processed securely through our payment processors)
• Service preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages you view and how you interact with our website
• Referring website and time spent on our site
• Device information including operating system and unique device identifiers

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your bin rental orders and requests
• Communicate with you about your order, account, or customer service needs
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop and improve our website, services, and marketing efforts
• Monitor and analyze usage trends and preferences to improve your experience
• Protect against, identify, and prevent fraud and other illegal activity

Disclosure of Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

• Payment processing
• Data analytics
• Email delivery
• Customer service
• Booking management through Dumpstore, our bin rental management platform

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Protection of Rights

We may disclose your information to protect the rights, property, or safety of New Earth Waste Services, our customers, or others.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to withdraw consent where we rely on consent to process your information
• The right to object to our processing of your personal information
• The right to request restriction of processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: